Our Return & Refund Policy

At Sweetopiaa, we take immense pride in creating desserts that not only taste exceptional but also bring joy to your special moments. Each creation is crafted with care, using the finest ingredients, to ensure your complete satisfaction.

Return Policy And Cancellation

We have a No Return/No Exchange policy as all items are perishable and made to order for you.

As our products are perishable and made-to-order, we maintain a strict No Return/No Exchange policy. However, we are fully committed to addressing any concerns regarding quality or damage promptly and fairly.

Order Cancellation

In case of an order placed by mistake, it can be cancelled up to 36 hours before delivery. It can take 5-7 Business Days for the Amount to reflect in your account.

Damages And Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.

Need Help?

To raise a concern, you can contact us at Informsweetopiaa@gmail.com or WhatsApp on +918920-341704